Alan Alda’s new book [ yes, he’s from the TV show M*A*S*H], “If I Understood You, Would I have this Book in my Face – My adventures in the Art & Science of Relating and Communicating” ...especially the part just italicized, is fundamental today for all existing & aspiring I.T leaders. When he was acting [ now writing & teaching], he learned a lot about “Improv”,and shares that professional journey, its deep impact and broad applicability, for us all to benefit from. I’m on my 2nd careful read! Its relevance is essential, and often missing, in our currently fast changing set of I.T roles.Brace yourself for tons of insight, from voices not heard much in our profession. I will incorporate this in my Leadership Learning Forum Process. It adds clarity to needed shifts in every I.T. organization I am aware of!!